Dear Friends, thank you for these messages. I need to mention that our aim is always to increase quality and speed to our network. Our equipment are of the same producers like Spectrum Net (we use Lucent remote access servers) and we have actually bought them from the same company SmartCom from Sofia - which offers also service to both SpetrumNet and BITEX. We use the same DSL equipment MAX-20 of Lucent for the leased lines service and both of us, even competitors we have one main target: TO MAKE THE USER HAPPY WITH QUALITY. On this respect, if anybody of you has any problems durig connection, please write it to the ANKETA we have in www.bitex.com for reporting problems.