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Аз също се набутах...
Може да пишете на Better Busineness Bureau @ www.bbb.org ( I failed a complaint with them and asked for refund). Все още не съм полу4ила отговор от the Better Busineness Bureau , но това излезе днес на техният website след като аз се оплаках от тези мошенници миналата седмица. Незнам дали някога ще си полу4а парите, но поне така знам 4е съм си свършила дългът към обществото, надявам се да няма пове4е измамени хора.
За съжаление всяко общество има своите мишки и хора (well, този път мишките са от България, капанът ги о4аква, дори и да не ги хванат, punish, etc., те си остават мишки...
HEMUS TRAVEL
60-76 Palmetto Street
Ridgewood , NY 11385
View Location Map
Phone Number: (718) 381-8252
Additional Phone Numbers:
(800) 748-5741
Fax Number: (718) 381-8203
Website: www.hemustravel.com
Type of Business: Travel Agencies & Bureaus
Membership Status: This company is not a member.
The information in this report has either been provided by the company, or has been compiled by the Bureau from other sources.
Nature of Business
Complaints against this firm are currently pending. Consumers report to the BBB that they purchase roundtrip plane tickets to Sophia, Bulgaria from Hemus Travel but never receive their tickets. Consumers state that they call numerous times to inquire about their tickets and are told that their tickets are delayed because they spelled their names wrong. Other consumers only receive a full voice mail. Consumers are unable to get their tickets or a refund.
Customer Experience
Based on BBB files, this business has an unsatisfactory record with the Bureau, because there is a pattern of complaints, and the business has not corrected the underlying reason for the complaints.
The company's size, volume of business, and number of transactions may have a bearing on the number of complaints received by the BBB. The number of complaints filed against a company may not be as important as the type of complaints, and how the company handled them. The BBB generally does not pass judgment on the validity of complaints filed.
Complaint Outcome Statistics:
Complaint Outcome Last 12 Months Last 12..36 Months Total
No Response
The Company has failed to respond to complaints 1 0 1
TOTAL 1 0 1
Complaint Issues:
Please understand that complaints may concern more than one issue
Complaint Issue Last 12 Months Last 12..36 Months Total
Refund Practices 1 0 1
TOTAL 1 0 1
Additional Locations
This firm also does business at the following locations.
36-15 23rd Street
Long Island City, NY 11106
Report as of: 8/24/2007
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Re: Hemus Travel - Help! They're gone! [re: maxmara]
